Where do I get my download? Once you purchase your selected digital content, you should be able to access your content immediately either through the site or via email. There are cases where the payment will take a bit of time to process and this would also affect the time taken for your file to be available to you. You will be able to download the purchase a total of 2 times after your initial download. If you are ever in need of additional downloads (you get a new computer, lose your files, just reach out to me. Where do I print my digital download? You can then choose to either print your file on a printer at home which would be fine or you could use an online or physical print shop/ store. Custom and personalized orders Yes, I am always willing to accommodate any request that you may have. Please do reach out to me and I will do my best to make sure you get what you are after. Copyright The digital artwork showcased in my shop remains the intellectual property of KDrama And Chill Designs. My artwork is for personal use only. However, I am open to the idea of it being used for commercial purposes. Contact me directly to discuss it further. Copyright © 2023 by KDrama And Chill. All rights reserved Terms and Conditions The files that you purchase and download here are digital and as such I do not accept any returns, cancellations or refunds. When you purchase these files you accept these terms and conditions. Also, my EU customers should please note that you waive your right to cancel this purchase under the EU Consumer Protection Law. You may not also alter nor share the digital files with anyone even if not for commercial purposes. However, if you do have any issues with your download or your file, please do reach out to me and I shall do everything to make it right. Do you offer refunds on physical orders? I absolutely strive to ensure 100% customer satisfaction and that all of my hand made and hand designed items are of the utmost quality. If you are unhappy for any reason on your physical order (i.e., clothing, etc) - please reach out to me for a full refund within 15-days of purchase.